How to Connect Sky Glass to WiFi (Step-by-Step Guide for UK Users)

Sky Glass is a different kind of television. It does not use a satellite dish on your wall. Instead, it uses your home internet connection to bring all your favourite shows, movies, and live TV directly to the screen. Everything you watch on Sky Glass streams from the internet, just like YouTube or Netflix.

This makes a stable and strong WiFi connection absolutely mandatory. Without it, Sky Glass cannot receive any signal to play. Your WiFi is like the invisible wire that delivers entertainment to your TV. A good connection means smooth, clear pictures without annoying pauses or buffering.

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Sky Glass Firestick Expert

Daniel Carter

Firestick & Streaming TV Expert

With over 10 years of experience in streaming technology, Amazon Fire TV, and smart TV platforms, Daniel specializes in Sky Glass, Firestick apps, and step-by-step methods to watch Sky content on Firestick devices in the UK.

Updated May 15, 2025
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You will need to connect Sky Glass to WiFi in a few common situations. The first is during your very first setup when you take the TV out of the box. You might also need to reconnect if you change your broadband provider or move to a new house in the UK. If you simply update your home WiFi password, the TV will also need the new details.

This guide will help you achieve a perfect connection. We will show you the simple steps to connect, how to fix common problems, and give you tips to get the best streaming quality in your home.

Step 3: Select the Find menu

Step 4: Click on the Search option

Step 5: Type “Internet Browser” and select it from the list

Step 6: Select the Internet icon When the below screen appears

Step 7: Click on “Download” and wait for the app to install

Step 8: Wait until the download is completed

Step 9: Select Open to access the installed browser

Step 10: Once the browser opens, click on Accept Terms

Step 11: Bing.com tab would be open at first.

Step 12: Click on the address bar and type this URL “maxsport.one” and click Go

Step 13: This is the interface of the maxsport.com website.

Step 14: Scroll down and choose the Sky channel (This website shows many options of Sky channels and other sports channels to stream free)

Step 15: This is your channel streaming live on your TV without spending a dime.

Congrats and Enjoy

What You Need Before Connecting Sky Glass to WiFi

Before you start pressing buttons on your remote, it helps to have a few things ready. Think of it like packing your bag before a trip; being prepared makes the journey smoother.

The most important thing is your home WiFi network details. You should know the exact name of your WiFi network and the correct password. This information is often on a sticker on your internet router. You also need to make sure your broadband is working properly on other devices, like a phone or laptop.

Having these details close by will make the setup process on your TV very quick and easy. Let’s look at the specific requirements for your internet connection.

Internet Speed Requirements for Sky Glass (UK)

Sky Glass needs a minimum level of internet speed to work. In the UK, your broadband should provide at least 10 Mbps (Megabits per second). This is the bare minimum to watch standard definition TV without too many problems.

For a much better experience, a higher speed is recommended. To watch programmes in High Definition (HD), a speed of at least 25 Mbps is a good target. If you want to enjoy the crispest picture quality, known as Ultra High Definition (UHD) or 4K, you should aim for a speed of 40 Mbps or higher. You can check your current speed using a free website like Speedtest.net on a device connected to your home WiFi.

Supported WiFi Networks and Placement

Your WiFi router broadcasts signals on different bands, mainly 2.4GHz and 5GHz. Sky Glass can connect to both. The 2.4GHz band has a longer range and is better at going through walls, but it can be slower. The 5GHz band is much faster but has a shorter range.

Make sure your Sky Glass TV is within a good range of your router. For the best signal, try not to hide the router in a closed cupboard or behind the TV. Placing it on a shelf in a central part of your UK home is often the best idea. If your walls are very thick, you might need to consider a WiFi booster to extend the signal.

How to Connect Sky Glass to WiFi (Step-by-Step)

Connecting your Sky Glass to the internet is a simple process that uses your remote and the TV’s menu. Follow these steps carefully.

First, plug your Sky Glass into the mains power and turn it on using the power button. The screen will light up and begin the setup process. You will use the directional pad and the central OK button on your remote to navigate through the menus.

The TV will guide you through each step. Do not rush. Make sure you enter your WiFi password correctly to avoid connection issues later.

First-Time WiFi Setup on Sky Glass

When you first turn on a new Sky Glass, it will automatically start the setup wizard.

  1. The TV will ask you to select your language and region. Make sure you choose United Kingdom.
  2. The next important screen will show a list of available WiFi networks. Scroll through the list using your remote and find the name of your home network.
  3. Select your network and press OK.
  4. A keyboard will pop up on the screen. Use your remote to carefully type in your WiFi password. Pay attention to capital letters and symbols.
  5. Press ‘Connect’ or ‘OK’. The TV will now attempt to join your network. A confirmation message will appear once the connection is successful. The setup will then continue to log you into your Sky account.

Connecting Sky Glass to a New WiFi Network

If you already set up your TV but need to change the WiFi network, follow these steps.

  1. Press the Home button (with the house icon) on your Sky Glass remote.
  2. Navigate to the top menu and select Settings (the gear icon).
  3. In the Settings menu, find and select Network & Internet.
  4. Choose the WiFi option.
  5. You will see your current network and a list of others. Select Add New Network or choose a different one from the list.
  6. Enter the new WiFi password using the on-screen keyboard.
  7. Select Connect. Your TV will now use the new network.

Connecting Using Ethernet (Alternative Method)

For the most stable connection possible, you can use an Ethernet cable. This is a physical wire that connects your TV directly to your router.

Use this method if your WiFi signal is weak or if you experience buffering during movies. Find the Ethernet port on the back of your Sky Glass. It looks like a larger telephone socket. Plug one end of an Ethernet cable into this port. Plug the other end into any available port on your internet router.

The main benefit of a wired connection is superior stability and consistent streaming quality. It is less likely to be affected by interference from other devices in your home.

How to Connect Sky Glass to WiFi Without the Remote

If you cannot find your remote, you can still connect the TV to WiFi.

First, check for physical buttons on the Sky Glass TV itself. Look for a small joystick or a set of buttons, often on the back near the centre or bottom. Pressing this should bring up a menu on the screen. You can use this joystick to navigate to the Settings and then the Network menu, just like you would with a remote.

Another method is to use your smartphone. Search your app store for the official Sky remote app. If available, download it and follow the instructions to pair it with your TV. Once paired, your phone can act as a full remote control, allowing you to navigate to the WiFi settings.

If your remote is lost and you cannot use the buttons, you may need to purchase a replacement Sky Glass remote in the UK from the Sky website or a retailer.

Sky Glass Not Connecting to WiFi? Common Problems & Fixes

Sometimes, things do not connect on the first try. Do not worry. Most WiFi problems have simple solutions.

Start with the easiest fixes first. Restarting your equipment solves many common glitches. Check the basics, like your password and router placement, before trying more complicated steps.

Incorrect WiFi Password

This is the most common issue. WiFi passwords are case-sensitive, which means a capital ‘A’ is different from a lowercase ‘a’. Double-check the password you are entering.

Pay special attention to easily confused characters, like the number ‘0’ and the letter ‘O’, or the number ‘1’ and the letter ‘l’. If your password has special symbols like !, @, or &, make sure you select the correct one on the TV’s keyboard. It can help to type the password into a notes app on your phone first so you can see it clearly.

Weak WiFi Signal

If your router is too far from the TV or hidden behind objects, the signal may be too weak. Try moving your router to a more central location in your home, preferably on a shelf and not on the floor.

For UK homes with thick walls or multiple floors, a WiFi booster or extender can help. These devices pick up your WiFi signal and rebroadcast it, extending its range. Another good solution for larger homes is a mesh WiFi system, which uses multiple units to blanket your house in strong signal.

Sky Glass Connected but No Internet

If the TV connects to your network but says “No Internet,” the problem is likely with your broadband, not the TV.

First, restart your router and your Sky Glass. Unplug your router from the power for 30 seconds, then plug it back in. Do the same with your TV. This simple step refreshes the connection and fixes many issues.

You should also check if there is a wider service problem. Visit the Sky Help website or use a mobile data connection to check their service status page for any known internet outages in your UK area.

Sky Glass Keeps Disconnecting from WiFi

If the connection drops in and out, try switching the WiFi band. Go into your Sky Glass network settings and switch from 5GHz to 2.4GHz, or vice versa. The 2.4GHz band is often more stable over longer distances.

Make sure your Sky Glass software is updated. Updates often include fixes for connection problems. You can check for updates in Settings > System > Software Update.

Too many devices using the internet at once can also cause congestion. If your family is gaming, streaming, and video calling all at the same time, it might strain your network. Try pausing other devices to see if the TV connection improves.

Best WiFi Settings for Sky Glass Streaming (UK)

To get the best performance, you can adjust some settings on your home router.

Look for a setting called QoS (Quality of Service). This lets you prioritise traffic to certain devices. You can set QoS to give your Sky Glass TV the highest priority, ensuring it gets the bandwidth it needs for smooth streaming, even when other devices are online.

Try to reduce WiFi interference. Other electronics like cordless phones, baby monitors, or microwaves can disrupt the signal. Place your router away from these devices. Also, choosing a less crowded WiFi channel in your router’s settings can help, especially in flats or terraced houses where many networks are close together.

For consistent coverage in every room, consider investing in a modern mesh WiFi system. These are excellent for ensuring a strong signal reaches your Sky Glass, no matter where your router is located.

How to Check WiFi Signal Strength on Sky Glass

You can easily see how strong your WiFi connection is directly on your TV.

Navigate to Settings > Network & Internet > WiFi. You will see the name of your connected network. Next to it, you will usually see a set of signal bars, similar to a mobile phone. Three or four full bars indicates an excellent signal. One or two bars means the signal is weak and could cause problems.

This diagnostic screen helps you decide if you need to move your router closer or switch to a wired Ethernet connection for better reliability.

Can You Use Mobile Hotspot with Sky Glass?

You can use a mobile phone’s hotspot in an emergency, but it is not recommended for everyday use.

Yes, Sky Glass can connect to a hotspot just like any other WiFi network. However, you must be very careful about data usage. Streaming TV uses a huge amount of mobile data very quickly. You could use up your monthly mobile plan in just a few hours.

The best scenario for using a hotspot is temporary, such as during a brief broadband outage or when first setting up the TV. Also, the performance depends entirely on your UK mobile network signal strength in your home, which may not be good enough for high-quality video.

FAQs – Sky Glass WiFi Connection

❓ Does Sky Glass work without WiFi?
No. Sky Glass requires an internet connection to stream all its content. You cannot use it with just a satellite dish or an aerial.

❓ What broadband speed do I need for Sky Glass?
A minimum of 10 Mbps is required. For HD streaming, aim for 25 Mbps. For the best 4K UHD quality, a speed of 40 Mbps or higher is recommended.

❓ Can I use Ethernet instead of WiFi?
Yes. Using an Ethernet cable for a wired connection is often more stable and reliable than WiFi, especially for streaming high-quality video.

❓ Why does Sky Glass keep disconnecting?
Common reasons include a weak WiFi signal, interference from other devices, an outdated TV software version, or network congestion. Try moving your router closer or switching WiFi bands.

❓ How do I change WiFi on Sky Glass?
Go to Settings > Network & Internet > WiFi. Select your new network and enter the password.

Conclusion

Connecting your Sky Glass to WiFi is a straightforward process. Simply use your remote to navigate to Settings, select your network, and enter your password. For the best results, a wired Ethernet connection is highly recommended.

A stable and fast internet connection is the most important part of your Sky Glass experience. It ensures you can watch all your programmes without frustrating interruptions.

If you do encounter connection issues, remember the basic troubleshooting steps: restart your router and TV, check your password, and ensure your TV’s software is up to date. Following this guide will help you enjoy seamless streaming on your Sky Glass.